Skip to content
Fenwix
TRGoogle Play
Fenwix support message created offline, queued until connectivity returns and then sent for review.

Support

The fastest route is the in-app form: Settings → Suggestion / Support. It works offline and queues your message until there is a connection. You can also write to us here.

Please don't include confidential inspection content, describe the screen and the steps instead.

Before you write

The app can't find my old inspections after a new phone.

Fenwix data lives on the device, not in a cloud account. Restore your Full Export backup on the new phone: Settings → Backup → Restore.

Report verification says 'record not found on this device'.

Verification runs against the device that holds the source record. Scan the QR on the phone the inspection was made on, or a phone restored from its backup.

What happens after my subscription ends?

Local inspection work stays free. You can create, edit and complete inspections, including after a subscription ends. Free installations have one successful report output every 24 hours; Pro provides unlimited report output. Full Export, backup, restore and supported verification remain available without Pro.